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Design Thinking for Educators
Design Thinking is a mindset. Design Thinking is the confidence that everyone can be part of creating a more desirable future, and a process to take action when faced with a difficult challenge. That...
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How To Rewire Your Brain for Positivity and Happiness - The Buffer blog:...
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The Journey to the Interface. How Public Service Design Can Connect Users to...
Service Design Network is an international network of organisations & businesses working in and developing the Service Design domainSee it on Scoop.it, via Design Thinking e innovación en negocios...
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Canvanizer
Create your visual business model or SWOT model with Canvanizer, business brainstorming blackboard, modelling toolsSee it on Scoop.it, via Design Thinking e innovación en negocios y servicios más...
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Designing for Service: Creating an Experience Advantage
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Human-Centered Design Toolkit | IDEO
A free innovation guide for social enterprises and NGOs worldwide |See it on Scoop.it, via Design Thinking e innovación en negocios y servicios más responsables
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Stanford Design Thinking Workbook
Stanford Design Thinking Workbook - Free download as PDF File (.pdf), Text File (.txt) or read online for free.See it on Scoop.it, via Design Thinking e innovación en negocios y servicios más...
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Embedding Innovation in Service: a SECI+Design Framework. | Service Design...
Service Design Network is an international network of organisations & businesses working in and developing the Service Design domainSee it on Scoop.it, via Design Thinking e innovación en negocios...
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Introducing Design @ Your Service - Core77
Industrial Design content and community site - articles, discussions, interviews and resources.See it on Scoop.it, via Design Thinking e innovación en negocios y servicios más responsables
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Un mapa de la experiencia del cliente: Customer Journey Map
La clave para crear modelos de negocio realmente innovadores es poner al cliente en el centro, pero ¿sabemos cómo analizar la experiencia del cliente y qué herramientas usar para ello?See it on...
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Design : much more than just an add-on for public services
New Zealand, Australia, South Korea and Singapore have adopted design-led innovation and we must do the same, says Bel ReedSee it on Scoop.it, via Design Thinking e innovación en negocios y servicios...
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Recursos: La nueva Guia para la Innovación Social, recién publicada por la...
OS dejo un nuevo recurso de innovación social, publicada el pasado 14 de Marzo por la la Comisión Europea : la “Guía para la Innovación Social” / (Guide to Social Innovation). En ella se habla...
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Why social makes customer service more important than ever
When I attended university in the UK, I was offered a low-paying job as a customer-service representative for a large company. It was as dull as it sounds. Like many, but not all such positions at...
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Xènia Viladàs
Xènia Viladàs talks about designers and design management.See it on Scoop.it, via Design Thinking e innovación en negocios y servicios más responsables
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Ezio Manzini: la innovación social propone un nuevo territorio para el diseño
El pasado 9 de abril de 2012, tuvimos la oportunidad de conversar con el arquitecto y diseñador italiano Ezio Manzini, en los espacios de la Escuela de Diseño Industrial de Pratt Institute, en New...
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Vitsoe | Design case studies | Design Council
How do you keep a company at the top of its game when product throughput is deliberately slow? Capitalise on your design strengths says Vitsoe, a furniture manufacturer that specialises in sustainable...
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Design to Improve Life Education
Design to Improve Life Education aims to secure that the thinking of Design to Improve Life becomes part of the curriculum for all teachers and educators in Denmark…See it on Scoop.it, via Design...
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Rip+Mix. A Design Method for Open-End Projects
Rip+Mix. A Design Method for Open-End ProjectsSee it on Scoop.it, via Design Thinking e innovación en negocios y servicios más responsables
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Design-ing Africa
A blog about service design,design and design thinking in the context of Africa.See it on Scoop.it, via Design Thinking e innovación en negocios y servicios más responsables
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Future Proof Design and the Platform Design Canvas
This presentation was given as an introduction of a workshop on the platform design canvas during the Barcelona Design Thinking Week at the Elisava Design and ESee it on Scoop.it, via Design Thinking...
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Translating Service Design
(by ZasCreativeBag)See it on Scoop.it, via Design Thinking e innovación en negocios y servicios más responsables
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Factor Diseño » Blog Archive » Design Thinking e industrias de servicio:...
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Meta Service Design
Slide deck from my #Devlove session at Tokyo covering #ServiceDesign, Information Architecture, and an Enterprise Architecture framework. Latest blog post on thSee it on Scoop.it, via Design Thinking...
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Claves de innovación en nuevos negocios – DCOLLAB
El 75% de los productos que se generan no llegan a nadie, van a la basura, aunque seguramente sean buenos, útiles o bellos. ¿Qué está pasando aquí?¿Te hSee it on Scoop.it, via Design Thinking e...
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Future Londoners | Nesta
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Downloads | Service Design Toolkit
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What is Service Design?
Imagine two different auto repair shops who can both quickly and cheaply fix your car. At the end of the day, the one with a better-designed service will give you more positive experiences, and you'll...
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Kerry Bodine's Blog
Today is the first annual Customer Experience Day! There’s a growing number of professionals who are dedicated to making great customer experiences — and today is a day to celebrate their work.See it...
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Service Design: the high impact customer experience discipline - Livework
Customer experience as a concept has huge support. Few argue that customers aren’t important, and we know how even small experience changes can have major business impact.See it on Scoop.it, via...
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Service Design is Evolving | Tjänstedesignbloggen
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